In the spirit of the season, we’ve resolved to further expand our selection of products in the coming year. And unlike most New Year resolutions, we won’t abandon it two weeks into the year! Here are a few things we plan on doing this year:
1. Further expand our beer selection. We already carry over 1300 different beers, but still we hear that someone else has “more”. Huh? Well, fine. We’re channeling our “inner Jan” and working even harder to impress the beer intelligentsia out there. Be on the lookout for changes to our beer cooler to accommodate the wider selection.
2. Improve the flow of our check-out lanes. Most of the time, we have no problem handling our customers at check-out time. But when it’s REALLY busy, the lines can get long. Now, we know that this is pretty standard in retail. Nevertheless, we know how much WE hate standing in long lines, so we’re going to do something about it. Look for some changes in the arrangement of our check-out lanes which will (hopefully) make them more efficient.
3. Raise the profile of organic and sustainable items in our store. Our selection of organic and sustainable products will beat anybody else’s in town. Of this I have no doubt. The problem is that our tags do not always “pop” on the shelf or our staff do not always know all the items that fit in this category. So, we’ll work even harder to make our organic and sustainable items easier to locate.
Like all resolutions, these will take some time to get implemented. However, we are confident that we’ll get them done over the next several weeks. Happy 2010!
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